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Takedown protocol for sensitive information found in email collections

Contributing institutions undertake steps to the best of their abilities to identify and remediate sensitive information that could threaten the privacy and security of individuals, organizations, or other entities represented in the collection(s). Despite these efforts, sensitive and/or private information inadvertently may be included in digital collections. In such cases, living individuals whose private information is exposed (or who are acting on behalf of a minor child or an incapacitated parent, spouse, domestic partner or adult child) may submit takedown requests. All such requests will be reviewed by the contributing institution. Persons requesting a takedown may be requested to supply additional information to better understand issues and their consequences. Given our commitment to preserving to the best of our abilities the authenticity and integrity of the scholarly and historical record in our archives, it is unlikely that perceived errors or inaccuracies present in original items will be “corrected”. Similarly, the contributing institutions will not remove access to materials other than in cases where there are legal concerns, for example, the presence of protected information arising from provisions of various laws, e.g. Health Insurance Portability and Accountability Act (HIPAA), General Data Protection Regulation (GDPR) in or Family Educational Rights and Privacy Act (FERPA), or in cases of significant risks to privacy (for example, exposed Social Security numbers), or convincing evidence of a clear and imminent threat to personal safety and well-being.

Terms of Use

Please review the Terms of Service here for the ePADD Discovery Module before contributing email collection metadata.

Interested in contributing an email collection?

If your institution has processed an email collection using ePADD and would like to publish it to this site, please contact us at or consult the ePADD Discovery Module Contributor Guide for more information.